Encore Viewer v2.1 Respironics' CPAP + BiPAP Machine Software
 Encore Viewer v2.1 Respironics' CPAP + BiPAP Machine SoftwareEncore Viewer v2.1 Respironics' CPAP + BiPAP Machine Software 

Encore Viewer v2.1 Respironics' CPAP + BiPAP Machine Software

PRICE:  £0.00(plus 20% VAT)
Most products qualify for Zero Rate VAT Relief which will be shown at checkout.
Please read the VAT Declaration below.

Brand:  Philips Respironics



Philips Respironics

The EncoreViewer has now been withdrawn from sale by Philips Respironics as the software is no longer supported.  However, they now have the free DreamMapper App and web-based Software which is compatible with many of their CPAP and BiPAP machines to take an active role in your therapy.  More details of this are on their own website..... DreamMapper Overview


This is the latest 2.1 version of the software and will also read the newer 60-series machines.  Additionally, it is also compatible with 64-bit (as well as 32-bit) computers! 

PLEASE NOTE - This software is NOT COMPATIBLE with the newer Respironics' DreamStation series, A-Series or ASV.

Respironics have made it easy to check on your own efficacy and compliance, which is very helpful to check how effective your CPAP/BiPAP therapy is, and whether adjustments need to be made to improve it.  Hope2Sleep highly recommend this and the information displayed is very detailed.

EncoreViewer 2.1

View and print your own CPAP/BiPAP therapy reports with this simple-to-use patient software.

Use EncoreViewer to view and print the therapy data generated from your Philips Respironics sleep therapy device.
EncoreViewer reads your device's data card and displays detailed compliance and therapy reports.
View and print reports that show your therapy settings and patterns of use.
No prescription is required for EncoreViewer.
EncoreViewer supports all Philips Respironics CPAP/APAP/BiPAP sleep therapy devices with SmartCard, as well as Philips Respironics System One devices with SD card.
EncoreViewer now supports both System One 50 Series and 60 Series.
Philips Respironics home non-invasive therapy devices are not supported by this software.
Required operating system is Windows XP, Windows Vista + Windows 7.
EncoreViewer does not include the following functions and features:
EncoreViewer does not provide the capability to alter or erase the data card.
EncoreViewer does not allow a patient to alter any device settings or prescriptions.
EncoreViewer only displays data card information. A Help File is included that explains the parameters of each report. No interpretation of the data is presented. Interpretation of sleep data should always be left to a healthcare professional.

EncoreViewer System Requirements
Windows compatible computer running Windows XP, Windows Vista, Windows Server 2003 SP2 or later and Windows 7.
400 MHz Pentium processor or equivalent (minimum); 1GHz Pentium processor or equivalent is recommended.
128 MB of system memory (minimum) or the minimum required by the operating system; 256 MB of system memory is recommended.
20 GB hard drive with at least 1 GB of available space.
Microsoft .NET framework 3.5 SP1 or later.
USB port, keyboard and Microsoft mouse or compatible pointing device.
1024 x 768 or higher resolution video adapter and monitor.
UL 1950, IEC 60950 or EN60950 approved computer.
SD card reader, USB SmartCard reader or PCMCIA SmartCard reader to copy therapy data from the SD card or SmartCard to your computer.
EncoreViewer is available only in English.

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We try our best to ship all orders received by us Monday-Friday on the same working day if received before 12 pm, and more often than not orders processed before 3 pm will be despatched the same day whenever possible.  Weekend or UK bank holiday orders are sent out the next working day.  An automated email is sent when products have been despatched so please check your spam box and add us to your safe senders list.

There is the option for UK 1st or 2nd Class Mail in the UK.  Masks and some other more expensive products are always sent via 'signed for' delivery and cannot be left in 'safe' places, but there is the option for an alternative shipping address when processing the orders.   International orders are sent via tracked Airmail, and whilst we're happy to ship internationally, we are not responsible for any charges that may be added in your own country.

Delivery charges are worked out automatically by weight and you can clearly see the delivery charges before purchase.  On the rare occasion delivery charges are miscalculated by the website, a refund will be sent, as it is not our policy to make money on postage charges and neither do we add the cost of delivery into the price and offer so-called  'free delivery' like some sites and Ebay pressurise sellers to do!

Wherever possible with larger parcels, we try to re-use boxes to keep shipping costs down and protect the environment.

If a product is out of stock and the order contains multiple items, the 'in stock' items will be sent immediately and further items will follow upon arrival with no further postage charges. 


Masks and most products cannot be exchanged, unless faulty, due to health and hygiene issues, in accordance with the Consumer Contracts Regulations, (as stated in our 'Terms and Conditions' ) and where you will find our return address, so if you are unsure about any product please contact us BEFORE purchase or BEFORE opening a sealed packet.

Unopened (sealed) products in their original packing can be returned within 14 days for a refund of the product cost, but purchaser to pay return postage.  This excludes any faulty goods, for which postage will be reimbursed.  A full refund for the price of the product will be issued when received by us, less the original postage charges when the order was sent to you.



Most of the products we sell are eligible for Zero Rated VAT in the UK and Europe, and in order to qualify, you should meet the criteria for the following HMRC VAT Declaration:-

  1. You or the person you are purchasing on behalf of have "a condition which the medical profession treats as a chronic sickness," (sleep apnoea and sleep disordered breathing, which require therapy, are such conditions).
  2. "The goods or services are for the personal or domestic use of the customer."

We cannot advise on individual cases, but more information can be found on HMRC’s website under notice 701/7 on the following link  https://www.gov.uk/government/publications/vat-notice-7017-vat-reliefs-for-disabled-people

If you are purchasing on behalf of someone else who meets the above criteria, you must provide their name and address, and you will be prompted of this during the checkout process.

Customers living outside of Europe do not pay UK VAT charges, so please leave the the 'zero rate eligibility' box ticked.  However, we cannot be held responsible for any additional costs incurred when the products reach your own country.

If you are purchasing with the intention of re-selling any products, you are liable to pay VAT on all products so you must untick the 'zero rate eligibility' box which will add VAT to your order.

Any products that our not eligible for zero rate VAT, will not display the VAT Declaration, and VAT will be added at checkout.