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Joyce Silkgel Full Face CPAP Mask
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Joyce Silkgel Full Face CPAP Mask

PRICE:  £120.00(plus 20% VAT if applicable)
Most products qualify for Zero Rate VAT Relief which will be shown at checkout if applicable.
Please read the VAT Declaration below.
  
Size:  

Part Number:  WM26418
Brand:  Lowenstein Medical

Lowenstein Medical

This is the SilkGel version of these very robust and well-made German masks and it really is soft and silky against the skin.


The Joyce SilkGel Full Face Mask is the newest gel variant of the proven masks in the Joyce family (also available as a nasal mask).  The high degree of wearing comfort distinguishes the custom-assembled mask. The mask cushion and the forehead cushion have been given a high-quality coating called WEINMANN SilkTec that makes the smooth surface soft and silky for guaranteed comfort. The gel forehead cushion and the headgear with optimised design add the perfect finishing touches to the SilkGel masks.

The new SilkTec coating gives the Weinmann Joyce SilkGel Full Face Mask the smoothest and softest surface yet seen on a CPAP mask. 


Hope2Sleep's Observations:-

As well as all the Joyce range of masks being of a good quality German design and very robust, the fact that several of  the Joyce full face mask cushions being interchangeable is a huge benefit - in that some of the different cushions on the various Joyce masks can all be replaced on the same frame.  This includes this SilkGel mask for which the cushions of the original Joyce, Joyce Gel and Joyce Plus can be used with this mask and vice versa.

SilkGel really is a good title for this mask, as it has the gel features loved by many, yet with the added 'silky' and softer feel against the skin and there is also a soft gel forehead cushion for added comfort.


Lowenstein says:-

Therapy convenience

  • All-around movable ball-and-socket joint for freedom of movement and a sure and stable mask fit.
  • The very quiet exhalation system promotes restful sleep for patient and sleeping partner.
  • Unique modular design ensures a perfect fit as nearly all silicone and gel components can be combined with each other.
  • Pressure range of 4 to 40 cm.
  • The quick-release cord, which allows fast detachment of the mask, is optionally available for all JOYCE Full Face SilkGel masks.

Operating ease and wearing comfort

  • Greater wearing comfort, thanks to the high-quality coating WEINMANN SilkTec.  It ensures a silky soft feeling onthe face and reduces shear force.
  • Extremely easy to clean because hardly anything (perspiration and the like) adheres to the smooth surface.
  • Easy to manage headgear:  The optimized design and the color-coded hook-and-loop fasteners make the headgear even easier to handle.
  • Tube anchoring strap on the headgear as extra fastening option for device tube.
  • Additional storage and transport bag.
  • Only gel mask with ball-and-socket joint.
  • Mask cushion and forehead cushion of gel.
  • Available in sizes Small, Medium or Large.

Click to download Mask Sizing Gauge


 

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ORDERS

We try our best to ship all orders received by us Monday-Friday on the same working day if received before 12 noon, and more often than not orders processed before 3 pm will be despatched the same day whenever possible.  Weekend or UK bank holiday orders are sent out the next working day.  An automated email is sent when products have been despatched so please check your spam box and add us to your safe senders list.  Also, if you do not receive an email confirmation, please check that you have typed the correct email address in your account.

All orders are sent via 1st class mail within the UK.  Masks and some other more expensive products are always sent via 'signed for' insured delivery and cannot be left in 'safe' places, but there is the option for an alternative shipping address when processing the orders.   International orders are sent via tracked Airmail, and whilst we're happy to ship internationally, we cannot be held responsible for any charges that may be added in your own country.

Delivery charges are worked out automatically by weight and you can clearly see the delivery charges before purchase.  On the rare occasion delivery charges are miscalculated by the website, a refund will be sent, as it is not our policy to make money on postage charges and neither do we add the cost of delivery into the price and offer so-called  'free delivery' like some sites and Ebay pressurise sellers to do!

Wherever possible with larger parcels, we try to re-use boxes to keep shipping costs down and protect the environment.

If a product is out of stock and the order contains multiple items, the 'in stock' items will be sent immediately and further items will follow upon arrival with no further postage charges incurred.  


RETURNS

Masks and most products cannot be exchanged, unless faulty, due to health and hygiene issues, in accordance with the Consumer Contracts Regulations, (as stated in our 'Terms and Conditions' ) and where you will find our return address, so if you are unsure about any product please contact us BEFORE purchase or BEFORE opening a sealed packet.

Unopened (sealed) products in their original packing can be returned within 14 days for a refund of the product cost, but the purchaser is to pay the return postage, and we would advise retaining proof of postage.  This excludes any faulty goods, for which postage will be reimbursed.  A full refund for the price of the product will be issued when received by us, less the original postage charges when the order was sent to you.

 

VAT DECLARATION/INFORMATION

Most of the products we sell are eligible for Zero Rated VAT in the UK and Europe, and in order to qualify, you should meet the criteria for the following HMRC VAT Declaration:-

  1. You or the person you are purchasing on behalf of have "a condition which the medical profession treats as a chronic sickness," (sleep apnoea and sleep disordered breathing, which require therapy, are such conditions).
     
  2. "The goods or services are for the personal or domestic use of the customer."

We cannot advise on individual cases, but more information can be found on HMRC’s website under notice 701/7 on the following link  https://www.gov.uk/government/publications/vat-notice-7017-vat-reliefs-for-disabled-people

If you are purchasing on behalf of someone else who meets the above criteria, you must provide their name and address, and you will be prompted of this during the checkout process.

Customers living outside of Europe do not pay UK VAT charges, so please leave the the 'zero rate eligibility' box ticked.  However, we cannot be held responsible for any additional costs incurred when the products reach your own country.

If you are purchasing with the intention of re-selling any products, you are liable to pay VAT on all products so you must untick the 'zero rate eligibility' box which will add VAT to your order.

Any products that our not eligible for zero rate VAT, will not display the VAT Declaration, and VAT will be added at checkout.


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