Pilairo Q Nasal Pillows Mask
Pilairo Q Nasal Pillows MaskPilairo Q Nasal Pillows MaskPilairo Q Nasal Pillows Mask

Pilairo Q Nasal Pillows Mask

PRICE:  £119.00(plus 20% VAT if applicable)
Most products qualify for Zero Rate VAT Relief which will be shown at checkout if applicable.
Please read the VAT Declaration below.

Part Number:  400421
Brand:  Fisher & Paykel



In stock

  (2 Reviews)

Fisher & Paykel

Pilairo Q Nasal Pillows Mask by Fisher & Paykel

The Pilairo Q mask is an upgrade to Fisher & Paykel's popular Pilairo mask, and true to their promises they have listened to feedback from patients and the 'Q' in this updated version basically stands for 'Quiet' due to the new diffuser filter to 'quieten' the sound of the mask.  Although lots of people love the supplied Stretchwise headgear, Fisher & Paykel have also brought out an alternative adjustable (optional) headgear to help the small percentage needing this.

Hope2Sleep's Observations:-

Users of the original Pilairo mask will no doubt appreciate this quieter Pilairo Q version which is still a very lightweight mask and allows people to wear reading glasses too.  An added benefit is that no sizing template is needed as the one-size mask fits the majority of people.  The inflatable AirPillow cushion helps the mask seal well when the CPAP air is applied.

Fisher & Paykel say:-

The Pilairo Q has been developed to improve patient satisfaction.  Designed for comfort, seal and easy use, the F&P Pilairo Q represents a highly effective nasal pillows mask with just three key components including two minimalist headgear options.

Freedom... with added features
It's just what you asked for - a quieter nasal pillows mask with the option of Adjustable or Stretchwise Headgear.  This enhanced offering ensures quieter use, less draaught and fits a greater range of head sizes.
Weighing in as one of the lightest CPAP nasal pillows masks (1.94 ounces / 55 grams), the F&P Pilairo Q is quieter for the patient and bigger on performance.  The clever design integrates the self-inflating AirPillow Seal and a choice between two headgear options.



AirPillow Seal

The AirPillow Seal uses CPAP pressure to self-inflate to create an effective yet gentle double seal into and around the nose. The AirPillow Seal can move and flex in any direction without compromising the seal.


Headgear Options

Adjustable Headgear (optional extra) - This headgear fits a greater range of head sizes and enables sizing adjustment to the patient's preference.

Stretchwise Headgear (supplied) - This minimal headgear automatically adjusts to the wearer for a quick and easy fit.





Easy Frame & Q Cover

The low-profile frame is stable, durable and small, and ensures a clear line of sight. The delivery tube is lightweight, very flexible and designed to minimise pressure or pull on the face. The Q Cover ensures quieter use and minimal draft.





Average Rating (2 Reviews):  
Write a Review and share your opinions!

Comfortable fit
22 September 2021  | 

Mask comfortable fit but too early for fuller report

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What a difference!
05 May 2020  | 

I purchased this after using a full face mask for nearly 4 years that was already a bit noisy but the silicone mask was deteriorating and making it even noisier. Given the current Covid crisis I decided that the sleep clinic was unlikely to want to see me, and nor did I want to make a 2 hour round trip to do so.

I found this mask on Hope2Sleep and decided to give it a go. I have discovered that it works very well, is easy to use (watch a clip on YouTube) and is incredibly quiet. The only issue I have with it is the headwear. Although one is adjustable I found it quite uncomfortable to wear and difficult to get to the right tightness/looseness. The elasticated one size fits and all is fantastic if just slight not tight enough, but maybe that's just me.

I would recommend this to anyone who isn't a mouth breather. I note that the silicone replacements are very reasonable; for some reason, the elasticated headgear seems very expensive. Again, only my opinion and to be honest, how much is a decent night's sleep worth, both for me and my partner?

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Thanks for such a detailed review. We too have noticed the F & P headgear is quite expensive, but so pleased you've found the mask to be good for you, and especially having used a full face mask for so long, which sounds like it was unnecessary.



We try our best to ship all orders received by us Monday-Friday on the same working day if received before 12 noon, and more often than not orders processed before 3pm will be despatched the same day whenever possible.  Weekend or UK bank holiday orders are sent out the next working day.  An automated email is sent when products have been despatched so please check your spam box and add us to your safe senders list.  Also, if you do not receive an email confirmation, please check that you have typed the correct email address in your account.

All orders are sent via 1st class mail within the UK.  Masks and some other more expensive products are always sent via 'signed for' insured delivery and cannot be left in 'safe' places, but there is the option for an alternative shipping address when processing the orders. 

Delivery charges are worked out automatically by weight and you can clearly see the delivery charges before making a payment.  On the rare occasion delivery charges are miscalculated by the website, a refund will be sent, as it is not our policy to make money on postage charges and neither do we add the cost of delivery into the price and offer so-called  'free delivery' like some sites and Ebay pressurise sellers to do! 

Wherever possible with larger parcels, we try to re-use boxes to keep shipping costs down and protect the environment.

If a product is out of stock and the order contains multiple items, the 'in stock' items will be sent immediately and further items will follow upon arrival with no further postage charges incurred.  

Important for International Orders

We can ship most products internationally, but all prices are in UK British Pounds and if paying by debit or credit card the bank will automatically convert to the current conversation rate.  Likewise, if you choose the Paypal option, they will convert into your currency for you as payment is made.  

International orders are sent via tracked Airmail, and whilst we're happy to ship internationally, we cannot be held responsible for any delays at Customs at your end, or charges that may be added in your own country, such as customs fees and import tax on delivery, which are determined by your country’s import laws and are beyond our control. Therefore, it is the customer’s responsibility to pay these charges, and certain courier companies will not be able to deliver the goods to you without pre-payment of any charges. From our experience, it appears to be randomised as to which parcels incur extra charges, but please know that all accompanying paperwork is filled in correctly when shipping and there is nothing more we can do, as much as we'd like to.

If you purchase from us out of the UK or you move to another country after purchasing products, please be aware that the warranty for CPAP machines, masks and parts from the manufacturers are under warranty  with the manufacturer based in the UK, so you will be responsible for sending the product back to us and will need to pay postage to get the product back to you after exchange or repair, as the manufacturer will not pay for shipping in any country outside of the UK.


Masks, CPAP machines and and most other products are exempt from a refund or exchange unless faulty due to health and hygiene issues - as stated in our 'Terms and Conditions', and in particular due to the risk of cross contamination as they cannot be re-sold. The Consumer Contracts Regulations 28.(3)(a) confirms exemption as follows:-  "exemption in the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery."

Unopened (sealed) products in their original packing can be returned within 14 days for a refund of the product cost, but the purchaser is to pay the return postage, and we would advise retaining proof of postage. This excludes any faulty goods, for which postage will be reimbursed.  A full refund for the price of the product will be issued when received by us, less the original postage charges when the order was sent to you.



Most of the products we sell are eligible for Zero Rated VAT in the UK, and in order to qualify, you should meet the criteria for the following HMRC VAT Declaration:-

  1. You or the person you are purchasing on behalf of have "a condition that the medical profession treats as a chronic sickness, that is a long term health condition" (sleep apnoea and sleep disordered breathing, which require therapy, are such conditions).
  2. "The goods or services are for the personal or domestic use of the customer."

Please note, you do not need to be registered as disabled or in receipt of any other benefits in order to be eligible for VAT relief - you only need to meet the criteria of the above 2 points.

We cannot advise on individual cases, but more information can be found on HMRC’s website under notice 701/7 on the following link

If you are not eligible for Zero Rated VAT then please make sure that the VAT Relief box in unticked so that VAT is applied to the order.

If you are purchasing on behalf of someone else who meets the above criteria, you must provide their name and address, and you will be prompted of this during the checkout process.

Customers living outside of the UK do not pay UK VAT charges, so please leave the the VAT Relief box ticked.  However, we cannot be held responsible for any additional costs incurred when the products reach your own country.

If you are purchasing with the intention of re-selling any products, you are liable to pay VAT on all products so you must untick the 'zero rate eligibility' box which will add VAT to your order.

Any products that our not eligible for zero rate VAT, will not display the VAT Declaration, and VAT will be added at checkout.