Wisp Short Tube
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 Wisp Short TubeWisp Short Tube 

Wisp Short Tube

PRICE:  £27.00(plus 20% VAT if applicable)
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Part Number:  1105624
Brand:  Philips Respironics

  (3 Reviews)

Philips Respironics


This is the replacement Short Tube (16") with swivel and elbow for the Wisp Nasal Mask.

The Paediatric Giraffe design Tube is also available and will not fit any other Wisp Mask.

Average Rating (3 Reviews):  
Write a Review and share your opinions!

Rating:  
Breaks after 3-4 months of use
Tuesday, 1 January 2019  | 

Philips had to replace this tube after about 3 months of use, and sent two replacements free of charge. Now again after about 4 months with 0 abuse and very careful washing, the tube has developed numerous holes and leaks badly. Philips needs to redesign this tube.

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This review has not been appraised.


Response:

Sorry to hear this Patricia and I hope you get to the bottom of why this is happening for you. We definitely don't get lots of repeat orders for the Wisp short tube and I use it myself and have never had this problem. It would be interesting to help you fathom out the cause if you'd like to contact us. Contact kath@hope2sleep.co.uk


Rating:  
Great Product & Good response
Monday, 19 February 2018  | 

Fast personal response and item is well packed for international shipping.

Was this helpful to you?  Yes  /  No

This review has not been appraised.


Response:

Happy to have helped Sam 🙂


Rating:  
Wisp
Wednesday, 6 December 2017  | 

The most comfortable mask out there for a side sleeper..have used it for two and a half years....easy to unclipp the short tube when going to the loo at night! No other mask does that! Also using Velcro tabs rather than the plastic clips makes it soo comfortable.

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This review has not been appraised.

ORDERS

We try our best to ship all orders received by us Monday-Friday on the same working day if received before 12 noon, and more often than not orders processed before 3 pm will be despatched the same day whenever possible.  Weekend or UK bank holiday orders are sent out the next working day.  An automated email is sent when products have been despatched so please check your spam box and add us to your safe senders list.  Also, if you do not receive an email confirmation, please check that you have typed the correct email address in your account.

All orders are sent via 1st class mail within the UK.  Masks and some other more expensive products are always sent via 'signed for' insured delivery and cannot be left in 'safe' places, but there is the option for an alternative shipping address when processing the orders.   International orders are sent via tracked Airmail, and whilst we're happy to ship internationally, we cannot be held responsible for any charges that may be added in your own country.

Delivery charges are worked out automatically by weight and you can clearly see the delivery charges before purchase.  On the rare occasion delivery charges are miscalculated by the website, a refund will be sent, as it is not our policy to make money on postage charges and neither do we add the cost of delivery into the price and offer so-called  'free delivery' like some sites and Ebay pressurise sellers to do!

Wherever possible with larger parcels, we try to re-use boxes to keep shipping costs down and protect the environment.

If a product is out of stock and the order contains multiple items, the 'in stock' items will be sent immediately and further items will follow upon arrival with no further postage charges incurred.  


RETURNS

Masks and most products cannot be exchanged, unless faulty, due to health and hygiene issues, in accordance with the Consumer Contracts Regulations, (as stated in our 'Terms and Conditions' ) and where you will find our return address, so if you are unsure about any product please contact us BEFORE purchase or BEFORE opening a sealed packet.

Unopened (sealed) products in their original packing can be returned within 14 days for a refund of the product cost, but the purchaser is to pay the return postage, and we would advise retaining proof of postage.  This excludes any faulty goods, for which postage will be reimbursed.  A full refund for the price of the product will be issued when received by us, less the original postage charges when the order was sent to you.

 


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