The CPAP, BiPAP and Ventilator Hose Cover, is designed to give insulation to the CPAP Hose, preventing the water accumulating in the mask and tubing - especially in cooler temperatures.  This often results in water splashing your face, collecting in the mask (known as 'rainout', thus giving you yet more disturbed sleep).  The Hose Lift is also a very popular product to help with this and with both the Hose Cover AND the Hose Lift,  this is almost guaranteed to cure the problem!

The Hose Covers also have other uses, as well as insulation:-

• Protects the tube from holes and rips which causes air to leak from the tube, thus resulting in lower CPAP pressures.  (In this respect, always examine your hoses regularly in case any small holes form).
• Takes away the clinical effect of the plastic tubing in your bedroom.
• The soft fleece is also a pleasant feel to your skin instead of the plastic ribbed tube hose, which can also be cold in cooler temperatures.
• If your tube lays on the bed, the Hose Covers also help stop them slipping about on the bedding.
• Stops the noise of the hose banging on the headboard or bedside unit etc., when it can move as you toss and turn in your sleep. (Many caravanners use them for this reason).
• Many people have also commented that the CPAP machine is quieter when they use their Hose Cover on their tubing!

The covers come ready made in a choice of 6 ft, 8 ft or 10 ft (different sizes can be made by request) and are easy to fit with velcro fastenings on each end to secure them.  Instructions are included on the packaging, and if you use a mask which has an extra small mini tube, then you will also need a Mini Hose Cover for full protection from 'rainout'.

There are 16 various designs and colours available:-

• Blue
• Black
• Grey
• Cream
• Pink
• Camouflage
• Clouds + Sheep
• Navy Minnie/Mickey
• Purple Minnie/Mickey
• Owls
• Pink with Bears
• White with Black Paws
• Black with White Paws
• Tiger Print
• Leopard Print

HELPFUL HINTS

• Some people buy a slightly larger size than their hose, ie 8 ft cover for a 6 ft hose or 10 ft cover for an 8 ft hose etc. This will give even more insulation and the only difference is there will be more gathering in the cover on the hose. 
• The covers will fit both the standard and slimline hoses (slimline hoses also have the same size ends as standard hoses so the covers have to be the same width in order to fit over the end pieces).
• If the mask you are using has a smaller slim hose/tube attached to the mask, you will also need to purchase a matching Mini Hose Cover to provide full insulation from 'rainout.' 

WASHING INSTRUCTIONS

• Handwash or machine wash in cool water, no more than 30 degrees.
• Air dry or tumble dry at a low temperature.
• DO NOT iron.

ORDERS

We try our best to ship all orders received by us Monday-Friday on the same working day if received before 12 noon, and more often than not orders processed before 3 pm will be despatched the same day whenever possible.  Weekend or UK bank holiday orders are sent out the next working day.  An automated email is sent when products have been despatched so please check your spam box and add us to your safe senders list.  Also, if you do not receive an email confirmation, please check that you have typed the correct email address in your account.

All orders are sent via 1st class mail within the UK.  Masks and some other more expensive products are always sent via 'signed for' insured delivery and cannot be left in 'safe' places, but there is the option for an alternative shipping address when processing the orders.   International orders are sent via tracked Airmail, and whilst we're happy to ship internationally, we cannot be held responsible for any charges that may be added in your own country.

Delivery charges are worked out automatically by weight and you can clearly see the delivery charges before purchase.  On the rare occasion delivery charges are miscalculated by the website, a refund will be sent, as it is not our policy to make money on postage charges and neither do we add the cost of delivery into the price and offer so-called  'free delivery' like some sites and Ebay pressurise sellers to do!

Wherever possible with larger parcels, we try to re-use boxes to keep shipping costs down and protect the environment.

If a product is out of stock and the order contains multiple items, the 'in stock' items will be sent immediately and further items will follow upon arrival with no further postage charges incurred.  

RETURNS

Masks and most products cannot be exchanged, unless faulty, due to health and hygiene issues, in accordance with the Consumer Contracts Regulations, (as stated in our 'Terms and Conditions' ) and where you will find our return address, so if you are unsure about any product please contact us BEFORE purchase or BEFORE opening a sealed packet.

Unopened (sealed) products in their original packing can be returned within 14 days for a refund of the product cost, but the purchaser is to pay the return postage, and we would advise retaining proof of postage.  This excludes any faulty goods, for which postage will be reimbursed.  A full refund for the price of the product will be issued when received by us, less the original postage charges when the order was sent to you.

VAT DECLARATION/INFORMATION

Most of the products we sell are eligible for Zero Rated VAT in the UK and Europe, and in order to qualify, you should meet the criteria for the following HMRC VAT Declaration:-

1. You or the person you are purchasing on behalf of have "a condition which the medical profession treats as a chronic sickness," (sleep apnoea and sleep disordered breathing, which require therapy, are such conditions).
    
2. "The goods or services are for the personal or domestic use of the customer."

We cannot advise on individual cases, but more information can be found on HMRC’s website under notice 701/7 on the following link  https://www.gov.uk/government/publications/vat-notice-7017-vat-reliefs-for-disabled-people. 

If you are purchasing on behalf of someone else who meets the above criteria, you must provide their name and address, and you will be prompted of this during the checkout process.

Customers living outside of Europe do not pay UK VAT charges, so please leave the the 'zero rate eligibility' box ticked.  However, we cannot be held responsible for any additional costs incurred when the products reach your own country.

If you are purchasing with the intention of re-selling any products, you are liable to pay VAT on all products so you must untick the 'zero rate eligibility' box which will add VAT to your order.

Any products that our not eligible for zero rate VAT, will not display the VAT Declaration, and VAT will be added at checkout.