SoftCap Alternative Headgear
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SoftCap Alternative Headgear

PRICE:  £31.00(plus 20% VAT if applicable)
Most products qualify for Zero Rate VAT Relief which will be shown at checkout if applicable.
Please read the VAT Declaration below.
  

Part Number:  1001624
Brand:  Philips Respironics

  (18 Reviews)

Philips Respironics

***IMPORTANT NOTE***

Unfortunately, Philips Respironics have now stopped manufacturing these popular Softcaps and we have a limited supply.  We are continuing to source them as and when we can.  We are hopeful a new manufacturer will be bringing back the popular softcaps to the market soon.  Any outcome will be announced in our newsletters, so if you wish to subscribe to these you are welcome to by clicking on this link Newsletter Subscription.


Due to the softcaps being discontinued by Philips Respironics, we are sourcing them as and when we can until a permanent solution is sorted.  As of 5th May 2020 we have managed to get hold of some size medium in a blue colour which are the original mesh design with pin holes in.

The Softcap Lycra Headgear is designed for use with nasal and full face CPAP masks.  It comes with a Single Quick Clip for ease of use and quick removal.

Whilst they have been manufactured specifically for Respironics' masks, they have been successfully used with other manufacturers' masks, but are designed for 1 inch wide mask straps, so for any larger than this, the straps would need to be folded over (lengthways) to force the straps through, but many customers have managed this with masks made by Resmed, Fisher & Paykel + Devilbiss etc.

The SoftCaps come in 3 sizes:-

  • Child (currently white lycra)
  • Medium Adults (currently blue mesh)
  • Large (currently white lycra)

There doesn't appear to be official available sizing guides for these, so to help we have estimated the following:-

  • Child:             (Definitely not for adults).
  • Medium:       Adults Head Circumference* up to 22.5 inches.
  • Large:            Adults Head Circumference* over 23 inches.

*To measure your head, use a flexible tape measure around the back of the head and across the temple as below:-

                                                                                                  Measuring Head

This will not work with the new Respironics' Amara View mask, but does work with the original Amara Gel + Silicone masks.  If you are unsure of suitability with your mask, please contact us for advice.

Average Rating (18 Reviews):  
Write a Review and share your opinions!

Rating:  
Soft Cap
Monday, 18 May 2020  | 

I ordered this to go with the full face Fitlife mask as it was recommended as being good in feedback. I was very disappointed to find that the picture showing the cap is nothing like the cap itself. I ordered a medium and it fits only from the crown of your head down to your ears not per the full head picture. When I wore it with the full face mask the bottom straps cut across my ears which was painful. Again this was an expensive lesson & I will try to sell this cap to recoup my losses

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Response:

This is such a shame Ann, and even more so because you bought the last softcap we had and Philips have now stopped manufacture of them, yet there are people crying out for the softcaps. Sadly not everything works for us all.


Rating:  
More Comfort and less Marks
Tuesday, 5 May 2020  | 

I find this comfortable to wear and you don't get the indentations on your hair from straps. It also reduces strap marks on face a bit

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This review has not been appraised.


Rating:  
alternative head gear
Monday, 23 March 2020  | 

this product is really comfortable and secure and its much better fitting than the straps provided by the mask makers. Its just a bit expensive but overall a great buy

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This review has not been appraised.


Rating:  
Such a relief.
Friday, 20 March 2020  | 

I love the absolute softness of this cap. I had to make the straps fit my strap grips and had to superglue the ends of the velcro as it came off, but that's my fault as I had to really tug it through the green grips. Another thing I had to do was sew on a piece of soft thick felt at the back of the neck, because it was quite scratchy. But now all is sorted it is a dream to wear.

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This review has not been appraised.


Response:

Thanks for the extra tips Helen which I'm sure may help others, and great to hear ths softcap is helping you 😊


Rating:  
You Cant stop providing this!!
Saturday, 4 January 2020  | 

My Son has been using this head cap for close to 5 years now. It's the only cap he uses. Since being told you are discontinuing this cap, we have tried so many others.. to no avail. Without an alternative you are causing a huge problem for us.. as it's the only headgear that supports his fitlife full face mask.. please reconsider.

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Response:

Diane, it's not our decision to stop providing this softcap - it's because Philips Respironics have stopped making it, which was a huge disappointment to many of us - me included! We are doing all we can to try to get this big issue sorted.


Rating:  
Comfort at a great price
Monday, 17 June 2019  | 

I can't believe I've found this bargain to now being told it's going to be discontinued it's so comfy and makes wearing the mask so much easier and nicer. Fingers crossed the company decides to change their mind and continues to make them. Thank you

Was this helpful to you?  Yes  /  No

This review has not been appraised.


Response:

Whilst this is brilliant news Diane and we're investigating how we can help with this problem of Respironics ceasing production. Fingers crossed we can come up with a solution 🤞🤞


Rating:  
Soft cap headgear
Thursday, 22 November 2018  | 

I purchased this headgear hoping it would be easier to wear than just the straps with my nasal mask. It was a little tricky to set up you need some manual dexterity to get the straps through the clips but I managed to fold the straps in half and feed them through. Iím not constantly rearranging the head straps overnight anymore as once this is on it stays put as I had hoped. Since I started using it my mask leakage has reduced considerably and I had my first night of 0.7 AHI in over two years of usage. Iím really pleased with this purchase .

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1 of 1 people found this review helpful.


Response:

That's great to hear Margaret. It does need some tweaking of getting the straps through on several masks due to it being manufactured by Philips Respironics, but worth the effort when you've got such good results from using it 😊


Rating:  
SoftCap Headgear
Thursday, 3 May 2018  | 

My wife uses this item and says it is a tremendous difference to the comfort of the face mask.

Was this helpful to you?  Yes  /  No

1 of 1 people found this review helpful.


Response:

Thanks for taking the time to review this on behalf of your wife. Glad she's finding comfort too!


Rating:  
Soft cap Headgear
Saturday, 17 February 2018  | 

Very expensive for what they are, I measured my head as per instructions to the letter which put me in the medium size range, but on it seemed a little small had it been a little bigger would have been more comfortable and work better.

Was this helpful to you?  Yes  /  No

This review has not been appraised.


Response:

Sorry to hear this. Did you measure your head in the exact place as recommended on the website as we've not heard of this problem before?


Rating:  
Such a difference
Monday, 6 November 2017  | 

I wish I had known about the soft cap a long time ago. It has made a huge difference. I have problems with my cervical vertebrae and my straps were a contributing factor. The soft cap doesn't cause any pressure on my neck or, for that matter, on my face. I have a Resmed Quattro full face mask and the soft cap straps attach easily to the clips without the need to trim. It is very comfortable to wear and dries quickly when washed.

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2 of 2 people found this review helpful.


Read all 18 customer reviews...

ORDERS

We try our best to ship all orders received by us Monday-Friday on the same working day if received before 12 noon, and more often than not orders processed before 3 pm will be despatched the same day whenever possible.  Weekend or UK bank holiday orders are sent out the next working day.  An automated email is sent when products have been despatched so please check your spam box and add us to your safe senders list.  Also, if you do not receive an email confirmation, please check that you have typed the correct email address in your account.

All orders are sent via 1st class mail within the UK.  Masks and some other more expensive products are always sent via 'signed for' insured delivery and cannot be left in 'safe' places, but there is the option for an alternative shipping address when processing the orders.   International orders are sent via tracked Airmail, and whilst we're happy to ship internationally, we cannot be held responsible for any charges that may be added in your own country.

Delivery charges are worked out automatically by weight and you can clearly see the delivery charges before purchase.  On the rare occasion delivery charges are miscalculated by the website, a refund will be sent, as it is not our policy to make money on postage charges and neither do we add the cost of delivery into the price and offer so-called  'free delivery' like some sites and Ebay pressurise sellers to do!

Wherever possible with larger parcels, we try to re-use boxes to keep shipping costs down and protect the environment.

If a product is out of stock and the order contains multiple items, the 'in stock' items will be sent immediately and further items will follow upon arrival with no further postage charges incurred.  


RETURNS

Masks and most products cannot be exchanged, unless faulty, due to health and hygiene issues, in accordance with the Consumer Contracts Regulations, (as stated in our 'Terms and Conditions' ) and where you will find our return address, so if you are unsure about any product please contact us BEFORE purchase or BEFORE opening a sealed packet.

Unopened (sealed) products in their original packing can be returned within 14 days for a refund of the product cost, but the purchaser is to pay the return postage, and we would advise retaining proof of postage.  This excludes any faulty goods, for which postage will be reimbursed.  A full refund for the price of the product will be issued when received by us, less the original postage charges when the order was sent to you.

 

VAT DECLARATION/INFORMATION

Most of the products we sell are eligible for Zero Rated VAT in the UK and Europe, and in order to qualify, you should meet the criteria for the following HMRC VAT Declaration:-

  1. You or the person you are purchasing on behalf of have "a condition which the medical profession treats as a chronic sickness," (sleep apnoea and sleep disordered breathing, which require therapy, are such conditions).
     
  2. "The goods or services are for the personal or domestic use of the customer."

We cannot advise on individual cases, but more information can be found on HMRC’s website under notice 701/7 on the following link  https://www.gov.uk/government/publications/vat-notice-7017-vat-reliefs-for-disabled-people

If you are purchasing on behalf of someone else who meets the above criteria, you must provide their name and address, and you will be prompted of this during the checkout process.

Customers living outside of Europe do not pay UK VAT charges, so please leave the the 'zero rate eligibility' box ticked.  However, we cannot be held responsible for any additional costs incurred when the products reach your own country.

If you are purchasing with the intention of re-selling any products, you are liable to pay VAT on all products so you must untick the 'zero rate eligibility' box which will add VAT to your order.

Any products that our not eligible for zero rate VAT, will not display the VAT Declaration, and VAT will be added at checkout.


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